York Camera Mart Bad Customer Service

Discussion in 'Drone Cameras and Camera Gimbals' started by Jonathan, Mar 27, 2014.

  1. Jonathan

    Jonathan Drone Expert

    Aug 31, 2013
    Drone Aerial Photographer
    York Camera Mart won't give me my money back for a brand new camera I bought yesterday and realised I couldn't use it for the job I intended it for when I got home. They insist I can only have a credit note. I know it is legal, but it’s also a bit mean spirited. The camera had only been round the corner, to our house and back, for 18 hours. If I'd bought it on their eBay store they would have given me a refund for fear of negative feedback.

    Just the way things are these days, it's all about online trading and less about face to face customer service.

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